Welcome
Frequently Asked Questions (FAQ)
The Federal Foreign Office Help Desk has collected more than 60 Frequently Asked Questions (FAQ) offering a wealth of information on almost all matters which are important to our customers.
We hope you understand that we cannot respond individually to questions featured in this catalogue.
Visa for Germany
Appointment booking system
Studying in Germany
Working and Living in Germany
German Citizenship
Locating Addresses and Persons
General Information on Germany
Have you not found the answer to your question? Give us a call (hotline number +49 30 5000 2000, Monday to Friday 8 a.m. – noon and 1 p.m. – 3 p.m.) or send us a message. One of our help desk staff will answer your enquiry as quickly as possible.
For detailed information on how to apply for a German visa, to get notarisation of German documents and more please visit the particular websites of the German missions abroad.
You are living abroad and you are in need of consular information? Please contact the German mission competent for your place of residence.